About Us
Established in 2004
Resolve is an Australian-based specialist consulting firm dedicated exclusively to supporting the not-for-profit sector. We partner with charities, faith-based organisations, and education providers to strengthen governance, people and financial stewardship through both one-off engagements and long-term advisory relationships.
Our Beginning
"The Lord rejoices to see the work begin."
Zechariah 4:10
Established in 2004, Resolve exists to equip, develop, and sustain healthy not-for-profit organisations.
Resolve brings clarity in complexity.
Our name, Resolve, reflects the purpose and posture with which the firm was established. It speaks to the disciplined commitment required to lead and sustain organisations well over time.
For organisations entrusted with mission, people and resources, resolve is not simply determination; it is the capacity to act with conviction, wisdom and endurance. We are committed to to strengthening organisations so they can face challenge, navigate change and remain faithful to their purpose.
Our Approach
We recognise that organisations move through different seasons: growth, transition, challenge and renewal.
Our role adapts to your needs: equipping you with practical tools and frameworks, providing close support during periods of development or change, and helping to embed practices that sustain organisational health and mission over the long term. We support organisations through discrete projects where targeted expertise is required, as well as through longer-term engagements where continuity, trusted partnership and strategic oversight add greater value. In all cases, we work collaboratively. We will journey with you through change, growth, and increasing complexity.
At Resolve, our aim is to strengthen capability rather than create dependency. We seek to equip boards, leaders and organisations with the insight, tools and confidence they need to govern well, lead effectively and steward resources responsibly by drawing on our specialist support when and where it is most beneficial. Our focus is always on helping your organisation remain resilient, credible, and sustainable, so your mission can continue to have lasting impact.
Our Team
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Director
Anna Phan
BA (Hons), GAICD, Arrow Leadership
Anna is a values-driven leader bringing expertise in governance, strategy, and leadership development. With a background as a not-for-profit CEO and senior commercial leader, she works with boards and executives to strengthen impact, culture, and organisational health. Anna is passionate about using the principles of Spiritual Direction to support organisations in reflecting on their purpose and values, equipping faith-based leaders to lead with authenticity both corporately and individually.
Senior Consultant
Craig Harvey
CPA, BBus (Acct)
Craig has over 25 years experience in the School and Not for Profit sectors. Craig’s professional portfolio includes finance and administration, strategic planning, financial and risk management, ICT, business management, property management and company secretarial duties. Craig has also served on boards/committees of several professional associations and NGOs with missions ranging from Christian education, sports, health, sustainability, and evangelism in Australia and developing countries.
Senior Consultant
Kevin Muslayah
BArts, MEd, BEd
Kevin has over 20 years’ experience in leadership and education, with executive, academic, and consulting roles across the education and emergency services sectors. He has established a secondary school, held senior leadership roles in P–12 colleges, and served on education and policy boards and committees. Kevin brings a strong focus on governance, capability development, and strategic change, supporting informed decision-making aligned with organisational purpose.
Associate
David Bartlett
FCA, BEc, MEd, GradDipCS, CertGov, JP
David provides advice across governance, leadership and financial management areas. David has undertaken reviews and provided assistance to schools, churches and not-for-profits in Australia and internationally, as well as training and coaching boards and senior executive staff. He has extensive, practical experience serving in governance roles on numerous boards during his career of more than 40 years in the not-for-profit sector.
Director
Matt Fletcher
CPA, BCom, BMin
Matt has over 15 years’ experience in financial management of for-profit and not for profit organisations. Prior to entering consulting with Resolve, Matt served in the Finance team of Compassion Australia as the Financial Controller. Matt enjoys finding efficiencies and innovation in all aspects of the organisations that he works with. Prior to his time in the not for profit sector, Matt worked in finance within the commercial sector.
Senior Consultant
Andrew Smith
CPA, BBus, MA Arts (Ministry), MA Ministry
Andrew has over 20 years experience serving in schools, not-for-profit organisations and churches. He combines expertise derived from a variety of financial and managerial roles with experience in pastoral ministry. Andrew brings a strong focus on the alignment of organisational strategy and day-to-day operations, financial and administrative management, process improvement, effective governance and focused operational leadership.
Consultant
Daniel Junor
CA, DipGov, BCom-ProfAccg
Daniel developed his career in professional accounting firms prior to joining Resolve and has led Xero rollout and development across an accounting firm in addition to Resolve clients across all sectors. Daniel has experience assisting in strategy development, implementation, team leadership, support and training of staff in navigating the digital environment.
Associate
Paul Campey
FCA, BBus, MBA, CertGov, MICDA, JP
Paul has undertaken reviews and provided assistance to schools, churches and not-for-profits in Australia and internationally, as well as running Board and other training seminars. He has extensive governance experience having served on a significant number of local, national and international boards. Paul is currently undertaking a PhD focused on School Governance.
