David BartlettJun 2, 20102 minDo not ruin an apology with an excuseIt is amazing how much difference such a short phrase can make in resolving conflict. How sad, then, when often it is unsaid and the...
David BartlettMay 26, 20103 minEmployment PoliciesIt’s no longer a one way street! Policies and procedures can form part of the employment contract. Not for profits and decision maker’s...
David BartlettMay 26, 20107 minConflict ResolutionDo you have anyone in your life who drives you nuts? Maybe it is a child, a spouse, a friend a co worker or a parent. Well, if you are...